Volunteers for Community Impact ("VCI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at volunteersforcommunityimpact.org, submit a form, or otherwise interact with us online.

Please read this policy carefully. By using our website, you agree to the practices described here.

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1. Information We Collect

Information you provide directly

We collect information you voluntarily submit through our website, including:

• Volunteer application forms (name, address, phone number, email address, date of birth, employment history, references, and other information relevant to volunteer eligibility)
• Contact forms (name, email address, and message content)
• Email newsletter sign-ups (name and email address)
• Event or program sign-up forms

Information collected automatically

When you visit our website, certain information is collected automatically through cookies and tracking technologies, including:

• Your IP address and general geographic location
• Browser type and operating system
• Pages visited, time spent on pages, and links clicked
• Referring website or search terms used to find our site
• Device type (desktop, tablet, mobile)

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2. Cookies and Tracking Technologies

Google Tag Manager and Google Analytics

We use Google Tag Manager to manage and deploy tracking scripts, including Google Analytics. Google Analytics collects anonymized data about how visitors use our website. This data helps us understand which pages are most visited, how people find us, and how we can improve our content. Google's privacy policy is available at policies.google.com/privacy.

Facebook Pixel

Our website uses a Facebook Pixel, which allows us to measure the effectiveness of our outreach and to reach people who have visited our website through Facebook and Instagram. The Facebook Pixel collects data about your visit and may associate it with your Facebook account. Facebook's data policy is available at facebook.com/policy.

Cookies

Our website uses cookies — small text files stored on your device — to support website functionality and analytics. You can control or disable cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.

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3. How We Use Your Information

We use the information we collect to:

• Process volunteer applications and match volunteers with program opportunities
• Respond to your inquiries and requests
• Send newsletters, program updates, and other communications you have opted into
• Improve our website content and user experience
• Measure the reach and effectiveness of our communications and outreach
• Comply with legal obligations as a federally funded AmeriCorps Seniors organization

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

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4. How We Share Your Information

Service providers

We work with trusted third-party service providers who assist us in operating our website and communications, including:

• Constant Contact — email newsletter delivery
• GiveButter — donation processing
• Google — analytics and tag management
• Facebook/Meta — advertising and outreach measurement

These providers are contractually required to protect your information and may only use it to provide services to VCI.

Legal requirements

We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of VCI, our volunteers, or others.

AmeriCorps Seniors program requirements

As a local sponsor of AmeriCorps Seniors programs, we may be required to share certain volunteer data with the Corporation for National and Community Service (AmeriCorps) for program compliance and reporting purposes.

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5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Volunteer application records are retained in accordance with AmeriCorps Seniors grant requirements.

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6. Your Choices and Rights

Email communications

If you have signed up for our email newsletter, you may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us directly.

Cookies

You may disable cookies through your browser settings. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

California residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of personal information. VCI does not sell personal information. To exercise your rights, please contact us using the information below.

Florida residents

Florida residents may have rights regarding their personal information under the Florida Digital Bill of Rights. To inquire about your rights, please contact us using the information below.

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7. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

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8. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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9. Third-Party Links

Our website may contain links to third-party websites, including partner organizations, government agencies, and credibility platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

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11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: